BackSure Support Home
All technical support is handled by engineers that have the access, authority and expertise to solve your issue.
There are NO first level techs and no auto-responders or ticketing systems. You will always deal with a human engineer immediately.
You will receive support for all interaction you have with your BackSure filesystem. Support is unlimited, regardless of your tool, platform or implementation.
For immediate support from an engineer, email:
Support Links
A direct link to our Windows Integration Guide is here.
A direct link to our Mac OSX Integration Guide is here.
Unix HOWTOs
Generating and using ssh keys for automated backups
Remote commands you may run over SSH
Mounting locally in Linux with sshfs
Mounting locally in FreeBSD with sshfs
Encrypted, bandwidth efficient backups with Duplicity
Remote access of subversion repositories
Windows HOWTOs
Powerful, automated backups with the BackSure Windows Backup Agent
Automated Windows backups with rsync.exe
Connecting as a mapped drive letter
Opening a WebFolder over WebDAV
Secure File Management with WinSCP
Macintosh HOWTOs
Seamless drag and drop access with the Finder
Powerful, scheduled backups with the built-in OSX rsync command
Efficient Remote Backup of Encrypted Disk Images
Local filesystem mount with sshFS for OSX
Standard FTP, SFTP and WebDAV access
Powerful Remote Command Execution and Pipelining
Other Resources
BackSure Terms of Service